consumonics Complaint

consumonics Complaint

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Consumonics - LG Plasma TV


My tv was picked up for repair and paid £70 and was told that would be taken if the price of the repair once done'
This was on the 02-12-2016
I was called on the 7th and told the repair charge would be £208 on top of the £70 already paid
I was messages on the 13th and was told they were having problems getting a part I heard nothing from them even though I called and emailed with no response
Until my son called on the 31st of this month and was told the
Part was still not in and my tv was still obviously not touched I asked for my tv to. E returned to me and was told it would be delivered back on sat 1st and then was told on the day the driver was off sick and it would now be Monday
All this with no apologies for them having my tv for over 5 months and having lost £70 got nothing and now will have to fork out more money to find a reputable company to fix my tv this company is a rip off and am sure they have no clue how to repair tv's
I wish I had seen the reviews for gjia company before allowing them to take my tv
Avoid this company like the plague as for the reviews that say they are a brilliant company with excellent service I am sur these are workers and family members
Consuonics you are a joke and a disgrace
Dee Hammond


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