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Smiffettes's Picture Comment by Smiffettes  0

User comment:

I wish I had seen the bad comments before I contacted them. £75 to collect my Sony Led tv, after 10 days of hearing nothing I contacted them, they said they ran the diagnostics and told me that the main board needed replacing £350!!! As they already had my initial payment of £75 that would be taken off the price, very generous. They asked if I wanted to go ahead with the repair or they would dispose of my tv or have my tv returned. I said I would have my tv back and get a second quote, their response was I wouldn't get a better price and better to have the repair done by them or get them to dispose of the TV. I opted for the return and did get a 2nd quote, only £20 to run a diagnostics check and £150 for parts and labour. My idea is if I hadn't asked for the tv back they would of repaired the tv for a fraction of the price they quoted then sold it on and made a huge profit. I now know to check reviews.

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